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Harris Paints Delivers Record Performance During Its Recent ISO Recertification Audit

August 25, 2012


The management and staff of Harris Paints St. Lucia Limited have much to celebrate as the organization recently passed its recertification of ISO 9001:2008 Quality Management System with absolutely no findings. This emphasises the company’s commitment to providing quality products and services and helping to make the industry more efficient and effective.

Throughout the intensive three day audit, Chris Watson – Certified International Organization for Standardization (ISO) External Auditor, was very impressed with the overall Quality Management System at Harris Paints and the improvements made by the company.

“In my 16 years of experience conducting audits worldwide, Harris Paints St. Lucia is the 33rd organization to receive zero findings in a recertification audit.  The organization was initially certificated in 2003 for ISO 9001:2000 and has grown by leaps and bounds. This is a testament to the management and employees’ commitment and efforts to continuously strive for excellence in customer service.”

In St. Lucia and also across the Caribbean, Harris Paints is one of the few companies that is currently certified ISO 9001:2008 and continues to satisfy the needs of its customers through product evolutions and high standards of service.

“This is not only a great honour for Harris Paints, but it also underscores our commitment to our team members and, most importantly, our customers, said Marguerite Desir, Senior Vice President of the Human Resource department for the region and Head of the Business Units of Harris Paints in St. Lucia and Dominica.“We try to create a work environment that fosters initiative, innovation, excellence, excitement, and consistently great service to our customers. Harris Paints strives on delivering quality products, backed by superior ‘before and after sales’ service to our customers. Our mission is to enrich the lives of people wherever Harris chooses to market its products and services. We achieve this by producing ideas and inspiration that enable our customers to decorate, enhance and protect their living and working environments with outstanding products and solutions that bring superior visual delight andlonger lasting care to their surroundings.” (PR)


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